SL2100’s Usage Examples

Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are. The SL2100 ensures your team stays connected, but without the escalating business mobile costs.

Small/Medium Organizations using Auto Attendant

High call volumes in organizations can result in lost productivity. With an auto attendant, customizable pre-recorded messages:

  • Provide callers with self-service options to easily get to the person or department they are trying to reach without going through the operator – allowing the operator to work on other tasks
  • Can provide callers with information that is most frequently asked, such as, “when are you open?”, “what is your address?”, etc…    

Retail Stores using Mobile Wireless Handsets

Retail personnel are usually always on the move and it is difficult for them to stay connected. With the use of Mobile Wireless Handsets, they can:

  • Freely roam throughout the store to service customers while staying connected to answer caller inquiries
  • Call colleagues with questions about a certain product, inventory availability, etc…to get an immediate answer for a customer

Healthcare Facility using Auto Attendant

Doctor’s offices, surgery centers and similar other healthcare facilities routinely receive a high volume of inquires throughout the day. With auto attendant, pre-recorded messages tailored to their practice:

  • Enable patients to use the self-service options to reach the right person or department for things such as scheduling an appointment, or leaving a detailed message
  • Free up staff to be able to focus more of their attention on servicing the patients currently in their office

Dentist Offices using Call Groups

Dentist offices typically receive a large volume of incoming calls in the morning and it can be difficult sometimes to keep up. With the use of call groups, staff can:

  • Easily log in and out of a particular call group to assist receptionist during peak calling hours
  • Handle fluctuating call volumes at any time to ensure patients/callers are taken care of in a timely manner

Food Service/Entertainment using Mobility Solutions

It can be a challenge for staff at food service and entertainment establishments to stay connected while servicing customers – especially in large venues. With the use of mobile wireless handsets and a smartphone client that can connect to Wi-Fi to minimize use of cellular minutes, staff can:

  • Be reached from any location and be more productive
  • Provide better service since they are more connected and do not have to leave the customer to get answers to their questions

Small Hotels/Motels using Hospitality Applications

Guests at hotels/motels have come to expect certain services no matter where they are staying. With the SL2100’s hospitality applications, staff can ensure their guests have a memorable stay by:

  • Providing them access to personalized services such as guestroom messaging with choice of language, self-setting wake-up calls and do not disturb plus one-touch access to other important services
  • Monitoring guest room status and knowing immediately when rooms are ready and available for guests to check-in quickly

Customers Communication The SL2100 in action

Your staff are the most valuable aspect of your business; the SL2100 can make them more productive from day one

George Bowens Lawnscape Garden Maintenance

Questions about the SL2100
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Download SL2100 Brochure

With the SL2100, you can ensure that your team stays connected through its wide-range of communication tools that accommodate flexible workspaces and allow free roaming wherever they are.

Wide-Range of Desktop Phones

The SL2100 Desktop Telephones are like no other, their customizable construction means you can change the design for exact business requirements. NEC offers telephones to fit everyone’s needs.

Supports NEC’s In-Apps Solutions

The SL2100 now includes an expanded and diverse portfolio of InApps. These built-in/on-board apps require no external PC or server - making them highly cost effective and reliable.

SL2100 Technical Information

The SL2100 Communications System works at a number of levels: a VoIP enabled phone system, a solution with entry-level unified communications or a TDM based PBX with upgrade potential.