Smart User Solutions
No matter which industry you are in, the SL2100 Communications System has the flexibility and applications to fit your business’s unique requirements.
Small/Medium Organizations
Organizations of all types, including businesses for real estate, insurance, finance/banking, law, as well as non-profits and churches, require robust communication tools to service their clients.
- Self-service options allow callers to easily get to the person or department they want to reach without going through an operator - if person is unavailable, they can leave a detailed message
- A range of mobility options enable employees to stay connected and reachable from any location – on or off premises
- Ability to set up multiple ring or department groups ensures callers will be able to speak to a live person
Retail
Handle incoming callers with ease while servicing in-store customers.
- Pre-recorded message options enable callers to quickly get to the information they need (store address, hours of operation, etc…) without interrupting service to in-store customers
- While out on the floor, quickly find out information the customer needs by reaching out via a mobile handset
- Toll restriction capabilities limits use of store phones for long-distance except for authorized personnel – saving the store money
Food Service and Entertainment
Communicating effectively while you are mobile and servicing customers in a noisy, sometimes dimly lit environment which can cover large areas or multiple buildings can often prove to be a challenge.
- Mobility options, from mobile handsets to smartphone clients that connect to Wi-Fi or mobile data provider, keep you connected from anywhere
- Backlit displays are easily viewed in low lit areas
- Place telephones throughout the property with no worries of fraudulent long distance (LD) charges - LD calls can easily be restricted to authorized personnel only
- Automated Attendant frees up staff to assist customers on-premises
Dentist Offices
Deal with the morning telephone ‘rush hour’ more effectively. A high volume of incoming calls from patients wanting to book appointments at certain times of day can be dealt with easily with the option to log staff in and out of Call Groups.
- Relief can be given to receptionists during peak times
- A convenient way to share the workload
- Even small teams can deal with fluctuating call volume
Healthcare
Doctors’ offices, surgery centers and other healthcare organizations receive a high volume of frequent inquiries.
- Customized recorded messages are played to callers giving them the option to route themselves to the right department or leave a message for prescription refills, reducing the need for a receptionist to handle every call
- Eliminate the expense of an answering service with email or external message notifications to appropriate personnel during off hours
Small Hotels/Motels
Ensure your guests have a memorable stay by providing them access to personalized services that enhance their experience. Guests can customize services from guestroom messaging, wake-up calls and do not disturb plus have one-touch access to important services.
- Room status monitoring of all your guestrooms maximizes usage
- Toll restriction ensures phones are not used for long distance calling except by authorized personnel
Questions about the SL2100
Phone System?
Download SL2100 Brochure
With the SL2100, you can ensure that your team stays connected through its wide-range of communication tools that accommodate flexible workspaces and allow free roaming wherever they are.
Wide-Range of Desktop Phones
The SL2100 Desktop Telephones are like no other, their customizable construction means you can change the design for exact business requirements. NEC offers telephones to fit everyone’s needs.
Supports NEC’s In-Apps Solutions
The SL2100 now includes an expanded and diverse portfolio of InApps. These built-in/on-board apps require no external PC or server - making them highly cost effective and reliable.
SL2100 Technical Information
The SL2100 Communications System works at a number of levels: a VoIP enabled phone system, a solution with entry-level unified communications or a TDM based PBX with upgrade potential.