With the advent of all the communications technologies in the market, customers expect to be able to reach someone at a business to get immediate answers and information - without having to leave a message. To assist in maintaining a positive customer experience and a high level of service, businesses today need to have workforces that are available and ‘on-demand’ from any location. A great customer experience usually generates repeat business.
With NEC’s SL2100, you can ensure that your team stays connected through its wide-range of communication tools that accommodate flexible workspaces and allow free roaming wherever they are.
NEC’s SL2100 + UNIVERGE BLUE CONNECT BRIDGE delivers to you an integrated cloud-based unified communications (UC) solution that enhances your organization’s productivity and collaboration. This productivity-boosting solution offers you key functions that deliver excellent business benefits.
With CONNECT BRIDGE’s intuitive desktop and mobile clients, it enables full call control from your PC or mobile device screen. It offers a quick and easy way to manage calls and look up contacts. It also provides video conferencing, collaboration, document sharing, presence and chat which allows you to stay connected and productive from any location.
Users can enjoy a complete phone user experience from their home office plus greater working flexibility. Individual and business benefits include the cost and time savings of travel and even the associated costs of workspace. IP Desktop handsets provide access to system features from the home, e.g. contacts directory, call transfer and more.
With CONNECT BRIDGE’s mobile client, you can take your office number with you when you’re on the move. It provides you access to system features such as caller ID, call transfer, voicemail, video conferencing, and chat and it really is like being in the office, whether you’re traveling or sitting in traffic.
Use your existing mobile device as a system extension complete with call control. Save on mobile call costs and remain reachable on a single number. With the CONNECT BRIDGE Mobile Client, simply connect to the SL2100 via Wi-Fi or across your Mobile Data Network (4G/5G). If the mobile device is not connected due to lack of network, the SL2100 can provide roaming by routing calls to your GSM number.
Feel free to roam around your office while staying connected and reachable. The SL2100’s IP mobile handsets or mobile client enable you to take most of the features and functionality of your desktop phone with you as you take care of business from different locations throughout your building. You also have the options to manually Login/Out of any IP desktop phone to use as your own extension and use wireless headset adapters for hands-free operation.
Your staff are the most valuable aspect of your business; the SL2100 can make them more productive from day one
George Bowens Lawnscape Garden Maintenance
With the SL2100, you can ensure that your team stays connected through its wide-range of communication tools that accommodate flexible workspaces and allow free roaming wherever they are.
The SL2100 Desktop Telephones are like no other, their customizable construction means you can change the design for exact business requirements. NEC offers telephones to fit everyone’s needs.
The SL2100 now includes an expanded and diverse portfolio of In-Apps. These built-in/on-board apps require no external PC or server - making them highly cost effective and reliable.
The SL2100 Communications System works at a number of levels: a VoIP enabled phone system, a solution with entry-level unified communications or a TDM based PBX with upgrade potential.